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Netflix Promotion Redemption

I am having trouble redeeming a Netflix Promotion Reward Offer.  I have received emails from Verizon to redeem this offer by clicking the "Redeem Now" link but when I do, it directs me to the Verizon Home Page and not the Redemption Page.  I have called the local office several times and have not gotten the answer I need.  I would like to take advantage of this offer before it expires.  I need help.

Re: Netflix Promotion Redemption
Community Manager
Community Manager

Hi CeeJay,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.