Network extender changing my time zone
qbdbubd
Enthusiast - Level 1

I installed my Verizon Network Extender yesterday and am now having problems with my cell phones being in the wrong time zone.  I cannot change the time zone on any of the phones to the correct one.  Is there a way to correct the time zone on the Extender?

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jav6
Champion - Level 3

@qbdbubd wrote:

How do I get to this page you have a pic of? 


The pic was of a page in the LTE Network Extender User Manual.

https://scache.vzw.com/dam/support/pdf/user_guide/verizon-lte-network-extender-user-guide.pdf

As stated in the User Manual:

3 Web Admin UI
The LTE Network Extender Web Admin UI enables you to configure features, see the device’s status and make changes to settings.
Using a computer connected to the same network (same router) as the LTE Network Extender, follow the steps below to access the Web Admin UI:
1. Toggle information on the Network Extender’s LCD Display by pressing the Display Button (left panel), until you see your Network Extender’s IP address displayed.
2. Enter the IP address into the address bar of a web browser e.g. http://<LTE Network Extender IP Address>.
3. You will arrive to the Web Admin UI Home screen as shown in the next section.

...Just another VZW customer...trying to offer some assistance...

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jav6
Champion - Level 3

@qbdbubd wrote:

I installed my Verizon Network Extender yesterday and am now having problems with my cell phones being in the wrong time zone.  I cannot change the time zone on any of the phones to the correct one.  Is there a way to correct the time zone on the Extender?


Have you logged in to the admin page of the extender and checked the Time Zone Settings?

jav6_0-1672914478104.png

 

...Just another VZW customer...trying to offer some assistance...
qbdbubd
Enthusiast - Level 1

How do I get to this page you have a pic of? 

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jav6
Champion - Level 3

@qbdbubd wrote:

How do I get to this page you have a pic of? 


The pic was of a page in the LTE Network Extender User Manual.

https://scache.vzw.com/dam/support/pdf/user_guide/verizon-lte-network-extender-user-guide.pdf

As stated in the User Manual:

3 Web Admin UI
The LTE Network Extender Web Admin UI enables you to configure features, see the device’s status and make changes to settings.
Using a computer connected to the same network (same router) as the LTE Network Extender, follow the steps below to access the Web Admin UI:
1. Toggle information on the Network Extender’s LCD Display by pressing the Display Button (left panel), until you see your Network Extender’s IP address displayed.
2. Enter the IP address into the address bar of a web browser e.g. http://<LTE Network Extender IP Address>.
3. You will arrive to the Web Admin UI Home screen as shown in the next section.

...Just another VZW customer...trying to offer some assistance...
jav6
Champion - Level 3

Also, have you rebooted the extender?

...Just another VZW customer...trying to offer some assistance...