Never Received $200 Visa Gift Card

After a month of usage I have claimed the gift card via message center in my account and I was able to see the status of my card was shipped but it was never delivered to me.

After a hell lot of calls I came to know it was shipped to wrong address. I wanted to correct the address and get the card delivered to me but no use.. they just hung up.

I have been calling to cutomer service a lot of times each time it's directed from one person to another person but there is no response.

Hoping for a better response atleast now.

Re: Never Received $200 Visa Gift Card

Hi VenkataGontla,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.