Never Received Fios Welcome bonuses
Enthusiast - Level 1

I signed up for Fios back in January of this year. I signed up to receive the Visa Gift card rewards after my service was active long enough. Had to call in and got two email confirmations that it was being processed. I got the emails back in April that my reward was on its way. Never received them.

Re: Never Received Fios Welcome bonuses
Moderator Emeritus

Hi GregClick,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.