Never Received Promo Card
MarleyPepper
Enthusiast - Level 1

Signed up with Verizon again because they offered to pay off phones (one out of two was already paid for). Additionally,  300 gift card per each phone. Well...said 300 gift card has NEVER shown up. Calls were made. Transfers to other departments made. Told "We don't show cards for you in the system". Exhausted. Mentally. Told we would get a call back. Never did. Seems this is a common problem after a search of the forums going back to 2013. Really. I want the 300.00 per phone i.e. 600.00 promised. Maybe I will get SOMEONE to see this and actually listen? Anyone else? Anyone out there? It has been since 4 August I opened the account. 

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Re: Never Received Promo Card
KH-OrnEsh1
Moderator Emeritus


Hi MarleyPepper

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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