Never received $200 welcome bonus

Hi All,

I just signed on for Fios. As part of the promotion, I get a $200 gift card. I received an email from Verizon indicating I need to go onto My Verizon and select the 'Fios Welcome Bonus' link to register so I can receive my card. I do not see this link anywhere. Can someone offer some advise?

Thank you!

Re: Never received $200 welcome bonus
Moderator Emeritus

Hi nsintros,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.