New Fios Customer who is very dissatisfied.

[Scg21229]

Fios was installed late last week.  Since then, the phone did not work so another tech needed to be scheduled.  Since the day of the install I have been receiving robo calls on my home phone and cell phone, some one elses name and account, 3 to 5 per day on each.   I called Verizon and the customer service person played dumb, this is not a coinsinance .  I tried to go online to the chat service and it is no where to be found.  Another service call tomorrow because TV no longer works. I feel very taken advantage of at this point.  

[kh-gary]

This issue has been escalated to a Verizon agent.