No longer subscribed to Disney+?

I received an one year of Disney+ for signing up for Verizon Fios on 7/2/2020.   However, when I logged on-line today I saw that I am no longer a subscriber.  Disney asked me for a credit card to continue.   This is NOT an option.  

-> I contacted Verizon chat.  I was told to signup for promo.  I told them that I already had.   Paulina P. directed me to call a Disney Specialist 1-800-837-4966. 

-> I called#  and it was for Verizon.  An hour later I was able to reach Eric at Tech Support.     After going through my account, Eric found the problem with my Disney Plus subscription started on 7/2/2020 and ended on 7/3/2020.  Eric put me on hold and then the line dropped.  How frustrating?   I have to go through this again. 

Re: No longer subscribed to Disney+?


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