Not able to redeem echo dot promotion
Enthusiast - Level 1

When I signed up for my home internet, there was a promotional free echo dot. When o try to redeem it, it just takes me to the support page, not to the terms & conditions. It expires today, & I’ve contacted not Verizon & Amazon customer service & the both tell me that it’s the other companies problem & to contact them. I don’t want to miss the promotion, and it looks like I’m not the only one who’s had problems trying to claim them!

Re: Not able to redeem echo dot promotion

Hi @A740487 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.