Old cable from pole to house

[Kaybee1968]

Hello, how do I get Verizon to remove the line from the pole to the house? I do not have Verizon internet nor landline. I have tried calling but am on hold for way too long and keep being given the wrong numbers to call.

Thank you.

KB

[LawrenceC]

Hi Kaybee1968,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.