I've been unable to pay my bill online for the past couple months, and am also unable to find a way of sucessfully submitting a direct support request to Verizon... So I am posting here, as many others have, to request someone contact me to assist with payment.
I really hope you guys fired whoever destroyed your webite's interface.
Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.
Start a new topic or ask questions in the open forum.
