Prepaid Visa Giftcard

[kcurt]

In my Fios App I can no longer see the status of my visa reward card for signing a new contract with triple play. I also have not received my prepaid visa in the mail yet. 

[LawrenceC]

Hi kcurt,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.