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I recently had to repair a drain line from my back yard to the street and upon excavation the plumbing company found the drain pipe had been damaged during installation of the Verizon line in our neighborhood. I would like to know how to submit a claim to Verizon to cover the repair expense.
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Hi anelayalias,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Thank you.