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Please help. I need to make a property damage claim. A Verizon field worker damaged my property while working at my neighbor’s. I’ve tried calling the 1-800 number numerous times and get nowhere. I have video footage proof and even a text message from the tech, reaching out to me telling me he damaged my property. How can I get this taken care of?
Hi TheBigG03,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
We are sending you a Private Note so we can assist you with the proper steps.
-Kaye
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