Had a sewage backup, plumber came out and ran camera down the sewer line. Indicated broken pipe and it needed to be replaced.
Plumbing crew came out to perform repair. Once they uncovered the pipe (directly below a Fios in-ground utility box) they found the sewer line broken with an orange fiber bundle running through the sewer line. How do I get reimbursed for the damage caused by Verizon?
Hi @bensmith1991
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
