Property Damage after pole maintenance

[RWSPNJ]

Crews doing the pole maintenance applying Osmose dug up my well maintained and professionally landscaped lawn and left a mess.  Don't believe had any warning work was going to be done, what exactly was going to be done and when, and no communication on if crew is coming back to do more.  Not happy.....lawn is a mess.  Who at Verizon is responsible for following up on resolving these issues? Thanks.

[LawrenceC]

Hi RWSPNJ,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.