Property Damage main drain to house


In October 2021 Fios was installed into my neighborhood, they dug up my yard and ran the line through my main drain. I had to clear a clog in December and now in March, I had the plumber run a camera in the pipe and he found the line.

imageFios line

Who do I need to talk to to resolve this issue?

Re: Property Damage main drain to house
Moderator Emeritus

Hi ChronosOne,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.