An Accepted Solution is available for this post.
Property Damage
davidcarcy
Newbie
‎08-30-2023 07:31 AM

on May 10 2023 a repair agent had to replace cable from pole to house.  Agent ran wire through whole in cinderblock but did not seal the whole Bee's entered house and built a nest on top of the breaker panel and Verizon STB box.  The bees damaged the sheathing on the Romex cables causing short circuits.  How do I file a claim for reimbursement for electrical work?Verizon wires entry pointVerizon wires entry pointNest above Breaker panel next to Verizon BoxNest above Breaker panel next to Verizon BoxDamaged Romex CableDamaged Romex CableNest CloseupNest Closeup

0 Likes
Reply
1 Reply
An Accepted Solution is available for this post.
KH-OrnEsh
Moderator Emeritus
‎08-30-2023 08:11 AM

Hi @davidcarcy 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

0 Likes
Reply