Property Damage
Enthusiast - Level 1



  • IMG_9354.jpeg

I have called Verizon countless time and every time they said the manger will reach out and solve your damaged property issue. It been almost a year and there has been no solution.

last year I moved into my house and I bought Verizon Fios internet service and the technician came out to install the internet and broke my siding of the house. Literally ruined my house structure. He was nice enough to let me know and also provide his managers name and phone number. Which I used to contact before I called Verizon corporate. Both are not responsive. I called the manager countless time and also left a text messages but again no response. I need help resolving this issue.

1 Reply
Moderator Emeritus

Hi @Desichokri 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.