Property Damaged by Verizon Bucket Truck

Yesterday my property was damaged by a Verizon bucket truck while they were at an appointment at my neighbors house.  I didn't receive any notification from the technician in regards to the damage, but when I noticed it, I approached the technician to discuss.  I politely asked for a Verizon Claims Phone Number and the tech would not assist me with the information.

I tried close to 10x to contact Verizon directly and was given the run around.  One agent even gave me a phone number that turned out to be out of service.  I can't get in touch with anyone directly to speak about the incident.

Does anyone know how to speak to someone or if Verizon has a claims phone number?


Re: Property Damaged by Verizon Bucket Truck

Hi 22Cardinal,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.