Purchased movies

[Silvania71]

I accidentally purchased cars 1 and 2 for the visually impaired, is there any way to purchase 1 and 2 without the narrator killing the whole show and my 3 year d getting frustrated listening to her talk the whole way through the movie. Then getting my refund for the narrated version?

[LawrenceC]

Hi Silvania71,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.