I received a bill from CMR claims department with your logo on it. My son crashed into a telephone pole to swerve out of the way from an oncoming car. The pole split and he knew there was going to be a bill sent from you. The pole was replaced, but nothing was done since then. I need to talk to someone about it. This is a time sensitive matter, since they say he's to pay by March 15. Please reply.
Hi Gardenlady81,
Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.
Okay, thank you. I appreciate you acklowedging a quick response.
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