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A friend of mine is having trouble when recording HD tv channels on the stream box … when he goes to play it back he said the picture quality is terrible as if it is playing back SD not HD. How can he fix this issue??
Hi RoscoZamm,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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