Redeem Visa Gift Card

Good evening.

Back in February, I signed up for a Verizon Fios promotion which included two Prepaid Visa gift cards. One for $100, and one from $150. I received an email this week with instructions on how to redeem those two gift cards. However, when I login to click on the reward tile, I see that theres no reward tile on the page. Can anybody help me with this?

Re: Redeem Visa Gift Card
Moderator Emeritus

Hi KennyP757,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.