Referal Bonus Missing

I never received a referral gift card for a friend who has had service for a while now

I have the account number and address of the person referred.  Last time this happened it took me almost 6 months to get it worked out, i'd rather not go through all of that again. 

Can you please assist?

Re: Referal Bonus Missing
Moderator Emeritus

Hi ekski1114,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.