Removal of TV but keep internet services
actifzo
Newbie

i can't seem to get virtual representitive to respond to my question. i no longer watch tv and hate paying for something that i don't use. verizon tells me that my contract has expired....so is it possible to cancel tv service only and keep internet?

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KH-OrnEsh1
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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jonjones1
Legend

Go here and see if they can assist.

https://www.dslreports.com/forum/vzdirect

However if you call the 1-800-VERIZON between 8 am till 5 pm Eastern Daylight Time simply say “cancel service” will direct you to a retention representative. Please be aware they may just be a customer rep who will try to sell you anything to keep you getting service. Keep saying over and over I WANT MY TV CANCELLED NOW, say it over and over.

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CRobGauth
Community Leader
Community Leader

Yes.

Call 1800 Verizon and get a customer service representative.

If you can't get one, say cancel service (or the like).

You should get someone then.

Or can hit support via twitter @verizonsupport.

Keep in mind that Internet will be more expensive than it is with TV.

May want to look at going to local channels only.

In some cases it can be just as cheap as Internet only.

Esepcially if you have a TV that has a qam tuner so you would not need a box.

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SeasonedUser
Newbie

Clearly you've never actually called 1-800-Verizon !!!

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C_A1
Newbie

What's a qam tuner?

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CRobGauth
Community Leader
Community Leader

Qam is how TV channels are carried on cable.

most newer TVs over the past few years support it.

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