Removal of obsolete phone utility boxes
Markymarkrb
Newbie

Years ago, FIOS was installed in our neighborhood.  This made all of the copper phone lines obsolete as the phone service is now provided by the FIOS box.  I am trying to figure out how our neighborhood can negotiate with Verizon on the removal of all of the old utility boxes as they are now all old, falling apart and for the most part an eye sore.  I reached out to Verizon HOA and they didn't have a clue on who to contact in Verizon for this.  I don't know where to go or who to ask and I thought I would make a post for anyone with some similar experience.  Any ideas?

Thank you.

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Re: Removal of obsolete phone utility boxes
LawrenceC
Legend

Hi Markymarkrb,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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