Remove Verizon phone line cables and utility boxes
Enthusiast - Level 1

We're trying to remove old Verizon phone cables and utility boxes that are attached to the side of our house before we do some siding repair. I'm not a Verizon customer and I've been getting the run around and sitting on hold for hours when trying to call 1-800-VERIZON. Can somebody please suggest some resolution for this before we just start cutting cables?

Re: Remove Verizon phone line cables and utility boxes
Moderator Emeritus

Hi mmayrrozzi,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.