Reporting tree limbs on lines


My issue is similar to this one

I have a situation where Verizon cables are being dangerously enveloped and tangled up with tree limbs. If it's not taken care of soon, it could knock out service to multiple customers including myself.

Thank you in advance for any assistance.

Re: Reporting tree limbs on lines
Moderator Emeritus

Hi Veronica4645,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.