Requested URL was not found when claiming Xbox gift card

I  have an offer for a $50 Xbox gift card but when I click the tile to redeem it, I get an error that says, "the requested URL was not found in this server."

I see a lot of other posts in this community with similar problems but I don't see a solution posted on any of them. The response is always that they will be contacted privately. Well, here's hoping someone reaches out to me as well.

1 Reply
Moderator Emeritus

Hi twinenigma,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.