Returned Accesory, no credit card refund

I purchased a Verizon stream bar via a new customer promotion but it wasn't a good fit for my home and returned it via a return slip and have verification it was received at the Alburtis, PA return facility on 6/7/22/ I have not received  my credit refund yet. I'd like to confirm the have the item and get a refund.

Re: Returned Accesory, no credit card refund
Moderator Emeritus

Hi RendoRon,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.