Rewards Tile Issue
Enthusiast - Level 1

Hi there!

I am writing because I received two electronic gift cards that I never redeemed once I reached 65 days of active service. I received an email but missed it. I am trying to redeem them using the email link now. It prompts me to select a rewards tile once the app opens up, but I'm not seeing any rewards tiles. Can you please assist? I was supposed to receive two $100 rewards.

Thank you!

1 Reply
Moderator Emeritus

Hi theworkingmom814,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.