Safety Hazard Damaged utility box
chewapink
Enthusiast - Level 1

We have a damaged Verizon utility box in front of our house that is a safety hazard. The box was knocked over during the storm and wires are exposed. Called the 1800Verizon but it assumes I have an account which I do not. Where can I bring this issue up? We need this fixed. Thanks! 

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Re: Safety Hazard Damaged utility box
chewapink
Enthusiast - Level 1

I tried to call, but was on hold for 30 mins!.  This is a safety issue. Verizon please help!

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Re: Safety Hazard Damaged utility box
LawrenceC
Moderator Emeritus

Hi chewapink,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.