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Scammed the amount of Verizon rewards card
Pinkberry85
Newbie
โ€Ž02-16-2015 06:30 AM
I signed up in November 2014 with Verizon being told I would get a $400 rewards prepaid card. I was told that I have to pay two billing cycles consecutively and I will receive it the third month. The triple play package I signed up for (which was the highest package)I was told it would include channels like all cable channels, I would get premium channels as well. After service was installed I noticed I didn't have channels like ESPN So I called to ask and they corrected it without informing me Anything else. So I got an activation code in the mail and email and phone call letting me know my card should be here soon. So far I still never received it yet and after tracking it down its only $250 I'm going to receive and not $400. They said it's because I added ESPN when I told the rep i was informed I was supposed to have it and they corrected it. it was a mistake on their end. And now because of I won't get what I was entitled to. I'm switching back to time warner. Don't switch to Verizon. There full of it with the rewards card offer. R
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ElizabethS
Moderator Emeritus
โ€Ž02-16-2015 06:36 AM

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.

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markkuck
Newbie
โ€Ž02-27-2015 11:38 AM

I used part of a rewards card, and had a remaining balance.  The next month, the card's balance vanished!  I tried multiple ways to check and/or fix it.  No help - can't do anything.  I gave up.  Gift cards are a scam.

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ElizabethS
Moderator Emeritus
In response to markkuck
โ€Ž02-27-2015 01:21 PM

Hello markkuck

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.

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Bdfalbo
Newbie
โ€Ž04-25-2015 05:17 PM

I am having a problem with the same reward card. I received the card and PIN number. I am trying to activate the card and it is giving me errors. I have now been on hold for half an hour after talking to a rep for 5 minutes and him telling me 3 different lies, so I asked for a manager. The absolute worst experience and customer service I have ever had. I will look into all recourse to canceling my package

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