Security deposit never refunded, wasn't even roll over to frontier. I

[Alina28]

I have been trying for about a year now to get my $250 refund back. I have been trying to contact Verizon for my refund and an explanation. I work so hard for my money and I have been such a good customer. I just can't believe that's just how you treat and value good customers. I tried calling a couple of Verizon numbers nothing but a machine hanging up on me "dead end". I really need help in getting my security deposit back as soon as possible. Please help me out here with my $250 security deposit back..

[LawrenceC]

Hi Alina28,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.  For billing questions, please contact Verizon during normal business hours.

[CRobGauth]

I have had luck with contacting support on Twitter @verizonsupport.

I assume you have tried 1800Verizon?