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Someone is using my email address
notcustomer
Newbie
‎07-11-2018 10:03 AM

Hello,

I'm not a Verizon Customer, however for the past several months I have been receiving emails regarding someone's account. My email is apparently associated with their Verizon account, and I would like my email to be disassociated with their account so I can stop receiving their emails. I have attempted to contact Verizon over the phone to resolve this, however customer service has been of no help.

How can I get this resolved?

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Correct answers are available for this post.
Re: Someone is using my email address
LawrenceC
Community Manager
Community Manager
‎07-11-2018 10:13 AM

Hi notcustomer,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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