Still Have Not Received My Gift Cards !!! 😡

I redeemed my 2 $100 gift cards in March, they were never sent to my email (Status stuck on Pending). I then talked to a representative who stated that they would be mailed out in May, but it has been 2 months from then and I haven’t received anything. Just one big runaround with representatives on the MyFios app and Rewards representatives. Will be switching service this week, this is ridiculous!!!

Re: Still Have Not Received My Gift Cards !!! 😡
Moderator Emeritus

Hi CeeCee89,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.