Still waiting for deposit after 2 years

[seaton28]

I STILL HAVE YET TO RECEIVE MY DEPOSIT AFTER OVER TWO YEARS.

I AM AT THE END OF THE ROAD WITH VERIZON TO BE HONEST. I PAID A 250.00 SECURITY DEPOSIT, AND THIS IS STILL BEING HELD BY YOUR COMPANY. 

 

I AM ABOUT READY TO CANCEL / SHUT OFF MY VERIZON SERVICE AND AM VERY DISAPPOINTED.
 

[ElizabethS]

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.