So, i signed into my account. That worked.
Then i went to click support because i want to know the status of a ticket i opened that was due tonight at 9pm.
So i went to https://www.verizon.com/support/residential/contact-us/contactuslanding.htm
Ok, then i clicked on Call me. I wanted to schedule a call back so i dont have to sit on hold if i call tomorrow listening to that awful music. So i clicked it and it says, We're sorry. Please sign in. Hahahaha Why is it asking me to sign in. i am already signed in. Weird. Can someone please look at this. We cant schedule a call back from the online site???? i need to use it because my app doesnt show my fios account anymore. Please allow us to set up calls off hours.
Anytime i click the call me, it hasnt worked. i guess it is down on weekend and nights when i am able to use this.
Hi gmopro1,
Your issue has been escalated to a Verizon agent. Please check
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your Inbox by clicking on the envelope icon next to your avatar at the top right corner of
this page. Response times may vary. Please continue to check your Inbox for a reply
from a Verizon agent. Please direct all correspondence concerning your issue to the
agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
