I set up the installation appointment a week ago. But the technician did not show up at all on the installation day. I did not get any notice and could not find anybody. The customer line is so busy and kept waiting and waiting and waiting.
This is mainly a peer to peer support forum.You can also try twitter. @verizonsuppprt
@xxnj wrote:I set up the installation appointment a week ago. But the technician did not show up at all on the installation day. I did not get any notice and could not find anybody. The customer line is so busy and kept waiting and waiting and waiting.
Try here https://www.dslreports.com/forum/vzdirect
they have very good service and are real Verizon company reps. They are the social media team as well.
Start a new topic or ask questions in the open forum.
