I am very unhappy with your service. I regret switching from Comcast. We are on the verge of switching back. The list of complaints is too long to list for a company that does not see to care about their customers. Since there is no one to talk too right now with your company I will go on my social media accounts and vent about my frustration and that I don't feel that I am am getting the deal I thought I was. If paying a little more from Comcast then dealing with this **bleep** then so be it. i just expected your product to somewhat close to them. It doesn't even compare. Thanks for nothing.
In all that writing not one iota of just what your complaint(s) are.
call 1-800-VERIZON and wait for a rep to speak to. Or try the chat feature from the web page if working.