Tree branch on Cable lines
Fig73
Newbie

There is a large tree branch lying/covering the cable lines going to our street. (I checked with BGE, County Services and Verizon customer service today with each pointing fingers at each other.  These are the cables lines, not the power lines.) 

I would like to be proactive and report this before it becomes a bigger problem.

All the automated support options don't seem to cover this need.

Where/how do I report this? Otherwise, we’ll just wait until a storm takes the lines out  

IMG_4356.jpeg

Thanks.

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Re: Tree branch on Cable lines
KH-OrnEsh
Moderator Emeritus

Hi @Fig73 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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