A tree has fallen on the cable wire and it is now laying in my front yard. Could a Verizon representative please respond. I am unable to get through on the phone.
Can someone tell me if they have had any success in VERIZON responding to tree down on Verizon Cable Wires? I have been trying for going on 2 months now with tickets being put in then closed once a tech comes to our home and see the tree. I am going to contact PUC to see if they can help. This is ridiculous as well customer cruelty. Please give any advise about this issue.