Trying to report an MCI damaged lid.

karina121
Newbie

I've been trying to report for the past week a damaged lid that says MCI. I called the customer service number, but they weren't able to make a report. Can you please provide a contact to report MCI damaged lids? This is located on the sidewalk and is a hazard.

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kh_jenn
Moderator
Moderator

Hi karina121, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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