UPs took a return package on 7/3/2021 to deliver to Alburtis Pa. from N..., It is still undelivered

mre11
Enthusiast - Level 1

UPs took a return package from me on 7/3/2021 to deliver to Alburtis Pa. from Monmouth NJ... It is still undelivered.  IT has been sitting in Bethlehem Pa UPS since 7/7/2021... It is now 7/11/2021 !!

Why doesn't someone from Verizon pick it up ??

5 Replies
jonjones1
Legend

Because ups delivers to the vendor and Verizon more than likely doesn’t pick them up.

I received parcels from different places where they are only a state away. And yet they are sent all over the country. How they send packages from New Jersey to New York via Ohio, Kentucky and Conn.   is beyond me. 

Glo12
Newbie

I have the same issue. It’s been over a month and my return is still sitting in Alburtis, Pa. I am now being charged for the unreturned equipment. I have tracking numbers and receipts from UPS but Verizon will not update my account to say equipment has been returned. I’ve spoken with customer service a couple of times already and they’ve assured me that I will not be charged.

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Rick0422
Newbie

Was you ever charged I’m going through the same thing got a email saying it wasn’t returned and I’m being charged tracking says it’s been there almost three a weeks 

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Victim238
Enthusiast - Level 1

Same Issue. Returned equipment, got UPS tracking number confirming Delivered to Alburtis, PA but received an email charging me $200 for unreturned equipment. They are now trying to correct this. I Googled the delivery address and it is a Ryder Hub of some sort. Somebody at Verizon is really bad at their job.

Dinkk
Newbie

I just had the same issue, they credit back to my account $220 for the internet box I sent back to them, call Verizon and tell them to check this address for your package 411 railroad st. Emmaus, Pa 18049 phone number 610-966-9984 my package is there waiting on Verizon to pick it up, and it’s been sitting there since September 27 2024 

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