I signed up for gigabit service on Black Friday and from then until now, I had tiles on my dashboard telling me when I would be eligible to redeem the Nest Hub Max and Nest Audio offers. I received an email a couple days ago telling me my rewards were ready to redeem, however, the tiles on the dashboard didn't have a redeem button.
I reached out to support via text chat and they told me to call.
I called and they transferred me to someone who told me to just wait a few days.
Now the Nest Hub Max and Nest Audio tiles are missing from my dashboard altogether.
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