Unable to Redeem Gift Card


Like many others in this forum, I'm unable to redeem my Gift Card reward for subscribing to Gigabit Home FiOS.

Let me know what to try here to fix this. I've already attempted different Operating Systems, web browsers, and tracking configurations, but am open to suggestions. I get a few minor errors in the Network tracking on the browser, but nothing related to accessing the Rewards page.

Thank you!


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Re: Unable to Redeem Gift Card
Moderator Emeritus

Hi MatthewGeiger,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.