Unable to access Samsung Reward from Redemption Email
DhillPickles
Newbie

Hello - As part of my new Fios plan, I received a Samsung reward to be redeemed through the "My Verizon" page. I received an email today that this reward would expire tomorrow, however, when I follow the link to redeem the reward, there doesn't appear to be a "reward" tile as indicated in the email. Has anyone else experienced this?

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Re: Unable to access Samsung Reward from Redemption Email
kh-gary
Moderator Emeritus
Hi DhillPickles,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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