Unable to claim $200 promotional gift card

I tried to claim my gift card when I received an email reminding me so. When I login to my account and select the get started tag for the gift card, the next website just show “Please Wait” and it never loads up. I am stuck no matter how many times I tried.

Re: Unable to claim $200 promotional gift card
Moderator Emeritus

Hi Masayoshi,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.