Unable to claim $50 Xbox Gift card
Enthusiast - Level 1

Whenever I try to redeem the Xbox Gift Card from Verizon Fios I receive a message stating "The URL requested was not found on this server." after clicking the accept terms box and clicking the Claim Offer button. I've tried multiple times using Safari, Chrome  and Edge and on multiple devices. I continue to get the same error again and again.

Re: Unable to claim $50 Xbox Gift card
Moderator Emeritus

Hi KatherineOconnor89,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.